CSS: Consumer Satisfaction Scale

Reference and/or access link:

Bond, F.W., Hayes, S.C., Baer, R.A., Carpenter, K.M., Guenole, N., Orcutt, H.K., Waltz, T. and Zettle, R.D. (2011). Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance. Behav Ther. 42(4): 676-88. doi: 10.1016/j.beth.2011.03.007

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